Frequently Asked Questions
Please notify us within 2 days from the date you receive your package with detail explanation and photos of the problems where possible. Notification received after the above-mention time will not be honoured.
Support Staff first. If your claim is confirmed by our staff, you may then send back the defective products in its original packaging to our store. Note, we do not cover shipment and customs expenses for international returns. The Customer will be responsible for all shipment and customs expenses and procedure..